Frequently Asked Questions

Who benefits from the Filtering service?

All Internet users in the KSA, including individuals, government, and private entities.

What is the role of the CST in Filtering requests?

The CST receive and process websites reporting related to child abuse and pornographic websites.

What is the role of the CST in fraudulent websites of government agencies or companies?

The CST receive and process websites reporting about fraudulent websites via the official internet filtering email at filter@cst.gov.sa.

How long does it take to process reports?

Processing reports take three working days.

Is there a specific time to receive reports?

Reports are received and processed 24/7.

More than one report has been sent and has not been processed?

The competent team carefully examines all reports.

How can I inquire about the report?

You can inquire about the report three working days after submitting it through the following email filter@cst.gov.sa

What documents are required to allow reachability to a site I own?

Please send us a message via email at filter@cst.gov.sa